Shipping policy
Thank you for shopping with Kaia Edit. We are committed to delivering your order safely and efficiently. Please review our shipping policy below.
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Order Processing
All orders are processed within 1–3 business days after payment is confirmed.
Once your order has been shipped, you will receive a shipping confirmation email that includes your tracking number. Please allow up to 48 hours for tracking information to update.
Processing times may be longer during peak seasons, sales, or holidays.
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Shipping Times and Costs
We offer worldwide shipping.
Estimated delivery times:
Shipping Information
| Region | Estimated Delivery Time | Shipping Cost |
|---|---|---|
| United Kingdom | 5–10 business days | Calculated at checkout |
| Europe | 5–10 business days | Calculated at checkout |
| United Arab Emirates | 4–10 business days | Calculated at checkout |
| International (Rest of World) | 6–15 business days | Calculated at checkout |
Shipping costs are displayed at checkout based on your location.
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Tracking Your Order
Once your order is shipped, you will receive a tracking number via email.
You can use this tracking number to monitor your delivery status.
If you do not receive tracking information, please contact:
support@kaiaedit.com
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Customs, Duties, and Taxes
For orders within the United Kingdom, all taxes and duties are included in the item price.
International orders may be subject to customs duties, taxes, or import fees imposed by your country.
These charges are:
* Not included in the item price or shipping cost
* The responsibility of the customer
* Determined by your local customs authority
Kaia Edit is not responsible for delays caused by customs.
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Delivery Delays
While we aim to deliver within the estimated timeframes, delays may occur due to:
* Customs clearance
* Courier delays
* Weather disruptions
* High shipping volumes
* Incorrect shipping information
Kaia Edit is not responsible for delays once the package has been handed to the shipping carrier.
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Incorrect Address
Please ensure your shipping address is correct at checkout.
Kaia Edit is not responsible for orders shipped to incorrect addresses provided by the customer.
If you notice an error, contact us immediately at:
support@kaiaedit.com
We cannot guarantee changes once the order has been processed.
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Lost or Stolen Packages
Kaia Edit is not responsible for lost or stolen packages marked as delivered.
If you believe your package is lost, please contact the shipping carrier first. You may also contact us for assistance.
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Contact Information
Kaia Edit
Website: https://kaiaedit.com
Email: support@kaiaedit.com